Service Science and Software Engineering (S3)

The Service Science and Software Engineering Laboratory (S3) is concerned with methodology, quality, and other issues in the creation and delivery of service systems, including the dynamic interplay of people, technology, information and organizations. Members of the laboratory are interested in tools in Data Analytics, Service Design, Software Engineering, and Information Systems Design and Management. Current application domains considered are IT for Education, E-Governance, and eHealth.

Active Research Areas:

  • Design and implementation of service systems
  • Software engineering metrics and models
  • Data Analytics
  • Information Systems Design and Management